VectorVest Product Support is available from 8:00 A.M. to 10:00 P.M. Eastern Standard Time (EST), Monday through Friday, and from 10:00 A.M. to 6:00 P.M. on Saturday. If we cannot fix your problem immediately, a technical expert will call you back within 24 hours. We take pride in the courteous, prompt and effective support that we provide to VectorVest Users. If you have any problems or questions about VectorVest Express, please call Product Support at 704-895-4095 or email support@vectorvest.com.