This privacy policy applies to personal information and data collected at the www.vectorvest.com
website, and to personal information and data collected by VectorVest, Inc. (“VectorVest”)
for its courses, training, software, research, subscription services, free trials,
marketing, and all other products and services it offers on its own or may offer
on behalf of third parties including at additional websites (collectively the “Services”).
VectorVest is committed to protecting the privacy of users of the Services. VectorVest
does however gather certain types of information about the users of the Services,
and wants users to fully understand the terms and conditions surrounding the use
of the information we collect. The following discloses our information gathering
and dissemination practices for the Services. If users are using or receiving any
of the Services through any party other than VectorVest, that is a customer of or
has a contract with VectorVest, this privacy policy does not supersede the terms
of any agreements between VectorVest and any other party.
1. Information VectorVest collects.
Users can visit the public or “free” sections of our websites without identifying
themselves or volunteering personal information. But to otherwise utilize the Services
and associated features, a user must first register with VectorVest. When a user
registers, we may request certain personal information, including, but not limited
to, contact information, such as the users name, mailing address, telephone number,
e-mail address, credit/debit card information, transactional payment information,
and demographic information such as age, and gender.
2. Purposes of Data Collection
VectorVest gathers, collects, stores, organizes, and retrieves information and data
about users of the Services both collectively and individually. For example, we
gather what areas of our websites users visit most frequently, what Services users
access most often, and trends or patterns in responses to educational course questions.
VectorVest automatically logs IP addresses, session sources, and other data which
tracks users' access to the Services. We analyze these logs for sales and marketing
purposes, as well as for system performance monitoring. These logs are analyzed
for the aggregate trends and patterns they reveal about users of the Services, not
for the behaviors of individual users. This information provides us with aggregate
data that VectorVest may use to improve the Services. VectorVest also gathers personal
information about users of the Services individually, for example for provision
of customer service and support, billing, security, compliance with the VectorVest
Subscriber Agreement, network management, user surveys, sales management, sales
support, newsletters, marketing, user group memberships, event registrations, sponsorships,
offers of related products and services, and other exchanges of information.
3. What VectorVest does with the information it collects.
In addition to the foregoing, VectorVest may use aggregated personal information
to determine the demographic composition of our user base and to distribute statistics
and general marketplace information about VectorVest. This aggregate information
does not identify specific users.
Certain non-personal information regarding users is recorded by the standard operation
of the Internet servers hosting the Services. This information is primarily used
to provide users of the Services with an enhanced online experience. VectorVest
may disclose aggregated user statistics in order to describe the Services to prospective
partners, advertisers, purchasers, and other third parties, and for other lawful
purposes.
Some features of the Services may be offered in conjunction with an unaffiliated
third party, such as another entity or brokerage offering the Services and contracting
with VectorVest as a vendor to provide the Services to users. In order to provide
the Services, it may be necessary for either users or VectorVest to share personal
information of users with unaffiliated third parties. If a user does not want his
or her information to be shared, the user can choose not to allow the transfer by
not using the Services, or by following the opt-out procedures identified in section
5 below.
Also, please be aware that advertisers or websites that are linked to the Services
may collect personally identifiable information about users. The information practices
of those websites linked to the Services are not covered by this privacy policy
and VectorVest is not responsible for the privacy practices or the content of such
websites.
VectorVest utilizes other companies to provide limited services on its behalf, including
but not limited to customer support, web analytics, coordination of mailings and
event management. These companies are permitted to access only the information they
require to perform those services. VectorVest requires these companies to maintain
the confidentiality of any personal information and data and prohibits them from
using the information for any other purpose than the purpose for which it was collected.
The personal information and data users of the Services supply to VectorVest may
also be given, sold, rented, loaned, disseminated, or disclosed to third parties
outside of VectorVest for sales and marketing purposes and solicitations. If a user
does not want his or her information to be shared, the user can choose not to allow
the transfer by not using the Services, or by following the opt-out procedures identified
in section 5 below. We are not responsible, accountable, or liable for what any
third parties do with such user personal information and data.
The personal information and data users of the Services supply to VectorVest may
also be given, transferred, disseminated, or disclosed to third parties under special
circumstances, such as when we believe in good faith that disclosure is reasonably
necessary to (i) comply with legal process, (ii) enforce any terms of use of the
Services, (iii) respond to claims that any content provided by using the Services
violates the rights of third parties, (iv) protect the rights, property, or personal
safety of VectorVest, its users, or the public, (v) enter into or comply with a
contract, or (vi) complete an audit of any kind. We are not responsible, accountable,
or liable for what any third parties do with such user personal information and
data.
Before any user’s personal information or data will be transferred by us to third
parties for commercial purposes, including for sales and marketing, we will first
obtain from the third party a statement and assurance that it too abides by the
safe harbor framework as set forth by the U.S. Department of Commerce regarding
the collection, use, and retention of data from the European Union and Switzerland,
or in the alternative we will obtain a written agreement from the third party that
it will adhere to such safe harbor framework and principles.
4. What is a cookie?
A cookie is a small data file that certain websites write to your hard drive when
you visit them. A cookie file can contain information that allows a website to track
the pages you've visited. But the only personal information a cookie can contain
is information you supply yourself. A cookie can't read data off your hard disk
or read cookie files created by other sites. VectorVest uses cookies to tell when
a user is a repeat visitor and to let us know how the user found the site. They
also allow us to automatically link users to their personalized accounts. When you
create an account, VectorVest may use a cookie to store a unique, random code. VectorVest
only uses this code to identify you anonymously in our database and to track the
pages you visit on our site. This helps us better understand and improve areas of
the site that our users find valuable. VectorVest also uses this code to enable
you to enter various Services areas without having to log in each time. Some of
the services will not work if you have cookies disabled.
5. User Options -- Opt-Out
Users of the Services should contact us at the address below with any questions
about the information that we collect from users. Users may opt out of receiving
any future direct marketing or promotional electronic mailings from VectorVest by
following the unsubscribe procedures indicated in the mailing. Additionally, if
a user does not want his or her information to be shared, or does not wish to receive
telephone solicitations, users may opt out of the sharing or solicitations by calling
us at (888) 658-7638, writing to us at the address below, or emailing us at support@vectorvest.com,
indicating that he or she wishes to opt out.
6. User Access to Information
VectorVest offers users the ability to edit, correct, or change the information
and data collected during registration. Users may change this information at any
time and as often as necessary by choosing the “edit account” option or other similar
functionality offered in the Services. To access or change your personal information,
log in to your account through the Services. For editing data not available through
such an account, please call us at (888) 658-7638, write to us at the address below,
or email us at support@vectorvest.com.
7. Security
All user personal information is stored on servers at a location designed specifically
to ensure that no unauthorized individuals have access to the server or its data.
We also have appropriate managerial procedures in place to safeguard the information
we collect.
8. European Union Data Protection for Residents of the EU or Switzerland
If a user resides in the European Union or Switzerland, upon registration that user
will be indicating his or her explicit consent that the personal information and
data such user has provided may be transferred and stored in countries outside the
EU and Switzerland, including the United States. If such a user that resides in
the European Union or Switzerland, fails or refuses to provide such consent, such
user will not be permitted to access the Services for which user registration is
required. VectorVest abides by the safe harbor framework as set forth by the U.S.
Department of Commerce regarding the collection, use, and retention of data from
the European Union and Switzerland. In order to comply with the European Union’s
and Switzerland’s Safe Harbor Principles, VectorVest commits to the resolution of
complaints about user privacy and our collection or use of user personal information.
We have committed to resolve any complaints by European Union or Swiss citizens
relating to this Privacy Policy, which cannot be resolved directly with our company,
through BBB EU Safe Harbor, a dispute resolution procedure administered by the Council
of Better Business Bureaus, Inc. If you reside in the European Union or Switzerland
and have any questions regarding this policy, please contact VectorVest via the
contact information set forth in Section 12. If you reside in the European Union
or Switzerland and do not receive acknowledgment of your complaint or your complaint
is not satisfactorily addressed by VectorVest, then you should contact:
Council of Better Business Bureaus, Inc.
BBB EU Safe Harbor
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
Phone: 703-276-0100
Web: www.us.bbb.org
Email: eusafeharbor@council.bbb.org
9. Complaints and Dispute Resolution for Residents outside of the EU and Switzerland
If you reside outside of the EU or Switzerland and have any complaints about this
privacy policy, or related to your personal information and data, please contact
us at the address and contact information in Section 12 below.
10. User Consent
By using the Services, users signify their assent to this privacy policy and to
the collection, use and dissemination of their personal information and data, including
to third parties, as described herein, and for the purposes described herein. If
a user does not agree to this policy, or to the collection, use and dissemination
of their personal information and data, including to third parties, as described
herein, and for the purposes described herein, he or she should not use the Services,
or follow the opt-out procedures identified in section 5 above.
11. Changes to Privacy Policy
If VectorVest changes this privacy policy, we will post those changes at www.vectorvest.com/privacy
so that users will always know what information we gather, how we might use that
information, and whether we will disclose it to anyone. Continued use of the Services
by a user following the posting of changes to these terms will likewise mean the
user accepts those changes.
12. Contact Us
If you have any questions or complaints regarding this policy, please contact:
Mrs. Linda Royer
Secretary/Treasurer
VectorVest, Inc.
2650 W. Market Street Ste 1A
Akron OH 44333
e. lindar@vectorvest.com
p. (330) 867-2814, ext. 502
f. (216) 803-0880
Revision Date: 10/19/2009